Recently I told a bar manager I would come out and review his place. He told me I should visit more than once before writing a review. When I asked why he said you never know if the staff might make a bad impression. Seriously?
The more managers I meet the more I hear this concept echoed. They keep saying they need a break and it is not their fault if things do not go well. If you run a bar and you are not sure your staff is up to snuff then you either should not be running a bar or need to fire staff. Consumers who have a bad experience will likely not come back and you will not get a second chance review from me.
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